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Delivery Information

Thank you for shopping with Crochet by Rita! Every crochet creation is handmade with care, which means your order receives the time and attention it deserves. Below you'll find everything you need to know about our delivery process.

 

Order Processing

  • Ready-to-ship items are usually processed within 2–5 business days.
  • Custom or personalized orders may require 7–14 business days or longer, depending on the design and complexity.
  • Orders are processed Monday to Saturday, excluding public holidays.

Once your order is ready, it will be carefully packed and handed over to our trusted delivery partner.

 

Shipping Across India

We currently ship to most locations across India.

Delivery timelines may vary depending on your location:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Areas: 5–10 business days

Please note that these are estimated delivery times and may vary due to courier operations or unforeseen circumstances.

 

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer Free Shipping on selected products or orders above a specified value.

 

Order Tracking

Once your order has been shipped, you will receive a confirmation email or WhatsApp message with your tracking details so you can monitor your shipment.

 

Delivery Delays

While we do our best to deliver your order on time, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier service delays
  • Incorrect or incomplete shipping address
  • Unexpected logistical issues

We appreciate your patience in such situations.

 

Incorrect Shipping Information

Please ensure your shipping address, phone number, and email address are accurate when placing your order.

Crochet by Rita is not responsible for delays or failed deliveries caused by incorrect customer information.

 

Damaged or Missing Orders

If your order arrives damaged or if any item is missing, please contact us within 7 days of delivery.

To help us resolve the issue quickly, kindly provide:

  • Your order number
  • Clear photos of the product and packaging
  • A brief description of the issue

We will review your request and arrange a replacement or other suitable resolution where applicable.

 

International Shipping

At present, we only deliver within India.

If you are interested in international shipping, please contact us before placing your order, and we will do our best to assist you.

 

Need Assistance?

If you have any questions regarding your order or delivery, we're happy to help.

Crochet by Rita

Email: pandeyrita091967@gmail.com 
Phone: 9935427542
Business Hours: Monday – Saturday, 10:00 AM – 8:00 PM (IST)